Showing posts with label Hills. Show all posts
Showing posts with label Hills. Show all posts

Saturday, April 12, 2014

The post where I get on my soap box and rant..


So I was surfing twitter and ran across this..
and wouldn't you know it, Hill's is still putting on nutritional symposiums for vets... and vet colleges are still hosting them and giving their sponsored pitches weight and gravitas they simply do not deserve.

Those of us who take up the cause - that commercial cat foods might not be all you are told that it is - learn that vets do not actually study "feline nutrition" so turning to your vet to find out what foods you should feed your cat is kinda like going to the guy who paints your car telling you what gas to buy.  People who go into the veterinarian field do take a nutrition class, but from everything I have been told it is an animal nutrition class and focuses a lot on large animals: cows, horses, etc while minimally touching on pets. Yes, they can continue on to focus more on different aspects of nutrition, but it is not required.

Remember your own MD doctor did not study nutrition, and refers you to a registered dietitian when you have questions of nutrition.. only more often than not the vet doesn't do that. Vets often rely on the nutritional information they are given by major pet food companies in the form of hand outs, pamphlets, fliers, and yes, continuing education courses such as that mentioned above. I do not want to believe that a majority of the vets do this maliciously, but because colleges continue to allow pet food companies to 'teach' nutrition, they simply rely on them because it is easy. The pet food companies also take on the legal issues if there is a problem with the food, which also covers a number of other issues for a vet. So, they are told by their collage these companies are right, they get gobs of information from the company saying they are right, they get the legal coverage, and they make money when they sell the product.  Who can turn that down??

I do hope you take a minute and go to the website for this "continuing education" "class" mentioned in Dr. Susan's tweet.. does it look like it was hosted by Hill's??  It doesn't to me, but yet Dr. Susan says that it was hosted by them, and they are prominently featured in the only photo there. (There is some more information and more pictures on this Facebook page)

Gee.  I wonder what foods this symposium is going to say is the appropriate food to be feeding. And for the love of all things scientific, why oh why is there a topic in this symposium for feeding OBLIGATE CARNIVORES that lists 'carbs' before proteins???

Topics included: “Feline Feeding Management: It’s Not Just the Food,” and “Cats, Carbs and Protein: From Research to Cinical Practice.”

(and yes, that is exactly how it is written on their website.. typo and all)

*sigh*

So when you hear someone talking about the importance of nutrition in your cat, and they tell you the vet is in the pocket of "big pet food" - this is why.  This has been going on forever, and it apparently has no intention of stopping.

I know it is an over generalization to say "your vet knows nothing about feline nutrition" and it does a disservice to those vets that do take the time when we say things like that.. and maybe you are one of the lucky ones who has a vet who actually learned what an obligate carnivore is and figured out feeding a diet high in corn, or wheat, or potatoes, or peas, or cranberries, or squash, or spinach....oh lets just go with plant based ingredients or I could be here all day... is not a good idea and decided to do a little more reading on the subject. If so, you have one of the good ones. Bring your vet some flowers or brownies next time you go in and say thank you.

If you aren't one of those people.  If your vet's lobby is covered in Hill's or Royal Canin, or bags of dry food, with lots of sponsorship looking logos all over the place, take what ever advice on food they give you with a grain of salt. There are a lot of great resources out there to help you understand what your options are for what ever your vet is suggesting and you really should look into them even if you end up following your vet's advice.  Remember, your vet works for you.. if you ever feel that you are in a situation where that is not the case, feel free to find a new vet.

Friday, August 24, 2012

My Impressions of the PNC tour


As I stated in my previous post, I had (and still have) no idea why I was invited to the PNC.  Most of the time I had this "what on earth am *I* doing here" feeling and it probably colored a lot of my views.  I am  grateful for the opportunity, but I was pretty sure I wasn't there to give my opinions or even to have them asked.

So OK.  What did Hill's have to say about it?

I was furiously scribling away trying to get the contents of this slide and not really able to listen to Kostas Kontopanos, the president of Hill's, speak.  So I thought I was clever and took out my iTouch and snapped a photo of the slide.  When I read the agenda that said no photographs could be taken, surely they didn't mean of presentation materials??  I wasn't the only one that had this idea and a few other people took out their phones and took photos of the presenters.  Shortly there after we got the "No Photographs" reminder (in a very pleasant and nice tone). Really?  No photographs of the presentation materials for this tour?  I could sorta understand not wanting us to photograph every inch of the facility, but limiting this??  *shrug*  Seems kind of odd to invite a bunch of bloggers - and most of the internet relies on visual materials - and not let them take ANY photos.  Yes, photos were provided, but only after the END of the tour, so I had really no idea what was going to be given to us. I was really quite bothered by this.  Not only because I could not share what I personally saw thus lending some authenticity to my post, but to me using someone else's photos is a bit like using someone else's words.

Well anyway.. No photos meant NO photos.. OK no biggie. moving on. (aka I'm sorry for the lack of visuals)

Two major themes ran through the presentations of why we were there.  One was "misinformation" the second was "complete and balance".  They believe there is so much misinformation out there about their products and that is why people choose not to use them.  I got the impression that they felt if they could just convey what they do that I, and others, would be right on board with what they do and why.   The complete and balanced message was that their food is very similar to baby formula in that it needs to provide all of the nutrients the individual needs.

There were some absolutely wonderful presentations while we were there.  Many were all too short.  One in particular about reading food labels was quite interesting (and a bit telling) by Bill Schoenherr, PhD (animal nutrition).  He started out with a mocked up ingredient list.  He said he knows from his computer programs which ingredients provide which nutrients needed to fit the profile of nutrition they wanted for the food they would create.  Then the program lists the ingredients for the label in order of weight.  So which ever ingredient weighs most goes first.  Does that mean it has the 'most' of it?  Well depends on your definition of 'most'  An ingredient like fresh chicken has a lot of moisture as part of it's make up.  So automatically it would most likely get listed first.  That doesn't mean that on a dry matter basis there isn't more of the second or third ingredient in the product.  Does this matter? It all depends on your perspective.  Do you think that the water content of meat is important?  Do you think that dehydrated products ground up and then rehydrated is just as good as fresh?  There are also requirements for how things are labeled on the front, but talking about that would simply make this post much closer to a book, but you should know that every single word on your package of food was put there with intent and most have legal ramifications behind it.  It was stated that the packaging is a legal document.  Interesting way to look at it and knowing this might just change how you look at a package of pet food.

What I found amazing about Dr. Schoenherr is that his wife runs a business that he helps with and he is quite proud of.  She was actually at the local farmers market that morning selling her fresh made bread.  The wheat was sourced locally and freshly ground.  The eggs come from chickens that are pasture raised.  You know, all that stuff that farmer's markets are known for. Well to me that bread sounded fabulous and I raised my hand and jokingly said I would love a loaf of that bread and wouldn't you know it he brought a couple of loaves back for lunch for everyone to have a slice or two of.  Not being a huge bread eater right now I was a little glad I didn't get a whole loaf (that and I would have had to some how get it back on the plane)   But here is a guy who spends all day looking at /dealing with / studying nutrition for pets at this huge facility and is perfectly OK with sourcing animals and animal products from CAFOs and the plant based ingredients that are more then likely GMO and grown with pesticides; all while praising the bread his wife makes (and oh so he should!).  To me this dichotomy stood right out.

But they have their "science"* to prove what they are doing is right and best for the animals.  They have the PhDs and the years of study.   When the forum was opened up for questions, the question of a grain free food came up and Mr. Kontopanos himself fielded that question.  Now maybe I'm reading into the situation, I so hope so but I don't think I was, because his  reaction was almost one of annoyance.  His answer to the group was something along the lines of when the demand for fresh meat was heard we started adding fresh meat even though the cost to ship it to the plant was so much more then that which was being used because it is dried, the water makes it so much more expensive.  We are currently using grains because it is part of our complete and balanced program but if the demand is there we will find a way - total paraphrasing, and if anyone can help me clarify that a little better I will be happy to correct it.  The answer I got from his body language and tone and just the general impression of reading him while he was talking was "oh these people just want something else that is so expensive and unnecessary to do because we can do it how we are doing it and doing it the other way isn't better, just more expensive"  I got the feeling he was set on using grains and cereals and at that point my question about obligate carnivore and the fact that the cats lack the digestive enzymes to access the nutrients in plant based ingredients died in my throat.  They do not want to do something different.  They believe in their products and that was that.

As I mentioned in my last post, during the tour it was mentioned that the cats intake is closely monitored.  Each one has an RFD chip in them and when they walk up to a food station the station reads the chip, makes note of the cat, and identifies if it has any of its allotted portion left.  If it does, the feed station opens.  It then monitors by weight how much the cat has eaten, and if it has eaten its portion it then will not open again that day.  Walking through the hallway between the cat rooms we could clearly see that many of the cats were overweight.  I asked about that later and was told that the cats are clever (go figure) and since the top of the feed station can't sit directly ON the bowl (because it is weighed) the cats have figured out how to paw their way through and get the food they want.  This left me wondering all sorts of questions, but most of those types of questions by others on the tour were answered with a very "political" type of answer.  The "yes, that is a good point now let me direct your attention over here where I'm going to get off that point and on to the talking point I want to talk about" type of answer.  Now granted we were therefore only a handful of hours and we didn't have time to get into the nitty gritty of things so I can see why they would do that, but more often then not it left me wondering.

The cats (and dogs) were there to do food trials as mentioned.  They believe these food trials are a good thing, even if it is on just a handful of animals for just a handful of weeks.
The protocol requires six of eight animals complete a 26-week feeding trial without showing clinical or pathological signs of nutritional deficiency or excess. The cats' or dogs' general health is evaluated by a veterinarian before and after the test. Four blood values (hemoglobin, packed cell volume, serum alkaline phosphatase and serum albumin) are measured after the trial, and the average values of the test subjects must meet minimum levels. No animal is allowed to lose more than 15% of its starting weight. ~Wikipedia (sourced to http://jn.nutrition.org )
So how does Hill's go about making a food that is "complete and balanced".  What does that mean?  What is the science behind it.  Well studies were done and the nutritional content of food that kept pets alive and kept those four blood levels in check and weight stable-ish. The list of those requirements are in the jn. nutrition.org PDF  I looked for them on the AAFCO website and could not find them.    Since all the GRAS (Generally Recognized As Safe) ingredients has been tested and calculated and are in a computer program, they can now create foods on the computer with out doing a test on the actual food as long as the nutrients in question meet the guidelines. Although according to the PDF,  "Pet foods that successfully pass the feeding trials are exempt from the requirement to meet the profiles".  Hill's is currently touting their "Nutrigenomics" research program.  It is dedicated to applying the latest scientific tools and technologies in order to find new ways to make better, more effective pet foods.  Discoveries made in the Nutrigeomics lab enhance our understanding of how nutrients and ingredients in pet foods interact in the body.  Through this cutting-edge research, Hills has developed an exceptional understanding of the molecular basis of disease and health, the biochemical response to food, and the role that nutrients play in the health of dogs and cats.  (direct from Hill's handout)  To this end they are funding research to develop the cat genome.  Hill's is the only pet food manufacturer applying Nutrigenomics to the development of cat food. (paraphrased from same Hill's handout)  This implies that they have additional measurements they take and use to quantify their results.  But what those are and how they go about it... well that is proprietary.

Manufactures of dry pet foods, including Hill's,  don't seem to consider it important that cats are obligate carnivore and do not have the digestive enzyme amylase to digest the cells that the nutrients that are contained inside.  The thought seems to be that cats eat mice, mice eat grain, so when cats eat mice they get grain, there for cats should eat grain.    I wish they would consider that a) the mouse chewed the food, b) the mouse does have the digestive enzymes to break down the food and c) there is less then 2% by weight of grain in any given mouse and that would be if the mouse just ate.. We also should not forget, scientists very similar to the ones in Hill's employ now didn't see the need to supplement cat food with Taurine until the 70's.. What else do they not know? Don't think I'm only picking on the scientific view of nutrients on pet food, human nutritional scientists don't do much better.  For example just recently they discovered the enormous need for Vitamin D.  Until these things are discovered they are considered irrelevant.  Remember the "food of the future" back in the 50's when it was thought that one day we would all be eating pills for all of our nutrients and we could do away with actual food??  (I mean didn't you want to eat like the Jetsons?) Look at all the discoveries since then.

Lastly I asked about why there can't be actual calorie counts on pet foods.  Why do human packaged foods give you calorie/fat/protein/carb counts but pet food only gives you the guaranteed minimum and maximums on a few key required values.  Again, I am paraphrasing here, because I was so incredibly shocked by the answer that I didn't catch absolutely everything she said.  But the general answer was 'well they (meaning human food packaging labels) do the same thing, they just don't tell you'.  Which to me meant she believed that the laws for human packaging do not require they put EXACT amounts of each nutrient in the product.  I know there is leeway when they test to account for variants, but I am pretty darn sure the FDA requires that companies tell us EXACTLY what is in the food we humans purchase for the nutrients we have been able to quantify and believe, at this time, to be important

In the end I did have a bit more respect for Hill's and the passion and care they do take.  I also have a great deal less due to some blatant sidesteps around facts I know to be true.  No.  I am not a scientist.  No, I don't have a PhD after my name.  I didn't go to college to study nutrition. I am just one woman who had a slew of issues, when following "conventional' wisdom, in my pet's health as well as my own. I did a bunch of reading and followed the research to the source and learned all I could.  One woman who saw these issues greatly improved when I started following "unconventional" and "controversial" points of view on health and nutrition.  I also know I'm not alone in this journey.

Do I think Hill's is "WRONG".. No.  (hold on hold on.. keep reading)  I think they are doing what they believe to be best.  The employees all take great pride in what they do, how they do it and why they do it.    It is not like they are an "evil corporation" out to destroy the health of the animals they feed.  They truly believe in their products which is admirable.  They have many vets who believe in their products.   They have many pet owners who believe in their products.  They are easy, they are convenient, and they do what they say they do.  Are they the best we can offer a pet?  I do not believe so, I believe there is better.  Easy and convenient are not how I choose what to feed my pet, nor myself, because I truly believe there is often a price to pay for it.  But easy and convenient are two requirements for a lot of pet parents and I would much prefer that pets live in homes and eat "complete and balanced' food and know love then live on the street and eat mouse.

Do I think one day someone somewhere is going to fund a study that proves that the piecemeal approach to nutrition is always going to be incomplete?  Man I hope so, but I just don't see anyone funding that.. There is no money in studying why the mouse, the rabbit or the song bird are better sources of nutrients for cats then highly processed high in plant matter foods. Hill's has a financial gain in proving their food is healthy... thus those are the studies they are going to fund.  Iams has the same goal, as does Royal Canin and any other pet food maker who wants to fund studies in nutrition.  They come up with the theory, like the one 'minimal iodine in food will help thyroid patients" and they test it (on a minimum of 6-8 animals for 26 weeks - but considering Hill's said they do their prescription diet tests in house on 30 animals it was probably a bit more then that) and if they hit their goal then it is good for ALL pets who have thyroid issues.  (but history has shown us these types of tests can be faulty, just look at Vioxx, Lipitor, Fen-Phen, and Zocor) So what if there is no actual meat in the dry version of this type of food and it is basically a vegetarian product (save for some animal fat)

I think they could do more.  I think they could do better.  But that is not the service they want to provide.  If you want a more "whole food" food then Hill's is not for you.  If you believe in convention and convenience, Hill's would very much like you as a customer.

I plan on doing a follow up to these two posts on my opinions on the matter of species appropriate foods for cats in the next week or two.  There is SO much information out there that it is very hard to digest it all.  I by no means know it all and I am very much open to the fact that I could be mis-informed, or that the information we know to be true now isn't all there is to know.  Which is why I am constantly reading all I can on the subject.

If you have actually read all this (and I am impressed because posts with out visuals are sometimes hard to get through) and you want to read more you can check out - in no particular order:
Overwhelmed yet?  Easy and Convenient sounding better and better?  I can so totally understand that.  I was first introduced to raw (it was BARF back then) by a woman I met online.  She told me she had decided to feed raw, and I asked her about it.  I didn't understand the appeal since "my vet told me" that commercial foods healthy.  Many believe dry food is no different from wet food.  (I know someone who was once told the only difference was the water content - why the vet didn't look at the ingredient list and see the difference I have no idea)  Unfortunately she couldn't really explain it to me at the time.  She didn't have the resources yet to explain her choices and so I passed it off as a fad and continued to feed easy and convenient.  Oh if only... 

Wednesday, August 22, 2012

My trip to Hills PNC


I have talked about my trip prior to going to Topeka to the Hills PNC  (Pet Nutrition Center).  It has taken some time for me to digest the entire trip and consider what I wanted to say about it and how to present it.

Considering who I am (such a small blog and I don't even have a book published) and what I believe in (feeding a diet that mimics the cat's natural diet), I was more then a little surprised when I got the email asking me to attend.  I was so shocked in fact that I found a contact us link on the Hill's website to ask if this was legitimate.  (if you ever question an email, never reply.  Contact them through an known source.  If it is spam or phishing replying simply lets the scammers know your email address leads to an actual person and thus a money maker for them)

More then once I have stated I do not like Hill's products.  I'm pretty sure I have said I hated them during times of frustration.  Since they have such a strong reputation in the general public quite often we will get large quantities donated to the shelter and unfortunately most of it gets wasted.  I have yet to have a set of kittens or a mom for that matter that would eat it consistently.  They generally eat enough to slake their hunger and then  hold out for something different.  These are animals with a great need for good nutrition and eating 20% of the recommended serving and ignoring the rest is not good.

After I verified the invitation was legitimate, I still had some seriously strong reservations about going.  I know they are a very big company with very strong opinions and science / pseudoscience in their corner with people who have been working there for a long time that strongly believe in their product.  I am one woman who has had hundreds of kittens fail to thrive on their diet and they and my own cats that absolutely blossomed when I removed foods with optimized nutrition from their diets.  I knew what they stood for prior to going and I don't believe in it.  I was pretty sure that I would not be swayed by what ever they actually said to me (mostly because I have heard just about all of it before) so it seemed like a waste of time and money.

But I knew this would be a chance to meet some other bloggers and spend time with other pet people.  I have to say I have really come to completely appreciate the people I have 'virtually met' because of this blog.  It is nice to know there are people out there who consider their pets generally the same way I consider my pets.  All too often I am surrounded by people who do not have pets, do not want pets, do not really consider what it means to have a pet prior to getting one (if I had a dollar for each person that said to me 'oh I wish I had know about x before I adopted") and think nothing (or very little) about rehoming their pets of they become inconvenient.  I just don't understand how these people don't attach to their pets as I (and many of my readers) do.  To spend time in the company of people 'like me' who would care enough to come to this sort of thing seemed like it would be worth it.  And it was.  If it hadn't have been for them, I would have regretted the time away from The Crew and fostering.  It would have also been harder for me, personally to live with my own conscious,  to continue to talk about nutrition if I am not open to what everyone has to say.  Since a) it has been a while since I listened to their pitch, and b) it was a chance for me to grow as a blogger and c) to meet other bloggers, I went.

So anyway..  full disclosure.  Hill's paid for my way for this entire tour.  I broke out my wallet to purchase a couple of incidentals that I could have easily not purchased and had this been 100% free for me.  The hotel room was a suite on the sixth floor.  It was really very nice.  All food was paid for.  All the drinks (aka alcohol but also coffee and such) were free.
Hotel 
My room - there are two beds.
View from my room
Breakfast was provided by the hotel, lunch and snacks at the facilities and we were treated to two wonderful dinners. They transported us back and forth from the airport (I was in a shuttle while Robin of coveredincathair.com and Angie of catladyland.net got a really nice car) to the hotel and to all of the seminars.  All of this was wonderful and the only complaint I have was lack of free time to enjoy any of it.  Having brought my swimsuit I was sad I didn't find some time to go for a swim in the hotel's outdoor pool.
And it was warm too.. 
There was five minutes that was chiseled out of the schedule by some of the women to make a run down to the store to pick up some Wizard of Oz T-shirts because they didn't mind missing those minutes to get ready for dinner that night.  I opted not to go, but looking back I think I would have liked to have, if for no other reason then to have seen more then the hotel while on the trip.
The wonderful Teri of Curlz and Swirlz.  Her T-shirt says
"(From the desk of Toto) Dear Dorothy: Hate Oz, took the shoes, find your own way home! Signed: Toto"

So the first day we sat in a conference room at Hills and listened to several speakers talk very briefly on quite a few different subjects.  About their heritage (did you know Hills was founded because a guide dog had kidney issues?), Science of Nutrition: Ingredients & Pet Food Labels (knowing how to read a pet food label is as important as reading human food labels.) The Science of Taste and Nutritional Assessment.  They then talked about their Commitment to Caring and their donations to animal welfare societies around the country. Then opened up the floor to questions. (more on that later)
Hills PNC. Image provided by Hills
We then toured where they "test" on animals.  Testing on animals is an emotionally charged set of words.  We all have images of unhappy animals being pretty much tortured.  What they are currently doing is housing 420 dogs and about 500 cats (all with their own names and the staff that cares for them do recognize each one by sight) and feeding them food, weighing them and doing some blood work (the unfortunate choice of words was "bleeding them") and measuring their input and occasionally the output.  Their input is "closely regulated" (more on that later too) and if they are testing digestibility so is their output.  They are kept in larger open areas with some mental stimulation (less so for the 'retired' kitties who do not have any vertical space) and the employees are free to visit any kitties not in a study (I'm sure they can the dogs too, I wasn't paying attention so much to that - gee I wonder why).  They also have rooms with individual condos (about the size of a small kitchen pantry from floor to ceiling) for kitties that need to be isolated either for temperament or because the testing requires it.  There is a book with photos of each kitty when they aren't in a testing cycle that is free to be visited with and employees can 'request a cat' and go into a work area with WiFi and visit.  We, the PNC tour who left our pets at home, didn't get anywhere near an animal despite the fact we were all cooing at them from the wrong side of the glass.  They also have a full in house animal hospital where they do dentals on the animals on a yearly basis and it appears they can do everything your vet can do right there on site and they do have a very large number of vets on staff. All animals are vaccinated according to the current recommendations (every three years)  The cats live their entire life on site.  Once they are 'retired' they are available for adoption by staff only, but none of the medical needs of the pet are covered once they are privately owned which is probably why they had two rooms of 'retired' cats.  When their health declines, the animals are euthanized there at the facility and are cremated. That decision is made on an individual basis for quality of life.  When testing that needs to be done for a specific disease it is done off site.  Animals are found with the condition in question and the pet owners agree to feed the food in question.  Generally about 30 animals.  Tests are done in regards to the condition in question and if the animal met the standard of the test parameters.
Cats living at the facility for testing.  Image provided by Hills
Apparently these cats are "Adell" and "Dirty Harry"
since that is the file name of the  image provided by Hills
Apparently one of them was just "bled"
After the tour we went and had a very nice dinner.  It was late when we got back, but us "cat ladies" sat around gabbing away.  Did I mention I really appreciated being able to spend time with other cat people??  All too soon we had to go to bed.  We had gotten up early to eat and be on the bus to start the day at 7:30 and we needed to do it again the next morning except this time we had to pack and bring all of our stuff with us.
I took this picture at the museum where we had dinner the first night.
The factory they took us to was quite a drive from the hotel.  Fortunately they provided us a very nice bus that had WiFi.  I must say, I don't think I've ever had iPad/iPhone envy more then I did then. It didn't help that I am so new to Facebook that I didn't think to test to make sure I could connect to it on my netbook (the one we use for traveling so we don't use it much) and FB decided I must be the wrong person since I had the wrong machine and was in the wrong state.  *shrug* no biggie.. (oh who am I kidding, it drove me batty, but I survived.  Heck if I couldn't have gone three days with out mainlining the internet I would have had to seriously consider rehab)
The entrance to the factory
We got to the factory and the smell of pet food was almost overwhelming.  The comments made by the others mirrored my own opinion of the smell.  If you are wondering, buy a big pack of dry pet food, open it up and take a big whiff.  Yup, it was everywhere.  I remarked I would much prefer to have been in Hershey.

Security was VERY tight and we were never left unattended.  We had to remove all jewelry and pretty much anything metal that could be removed. We were dressed up with hairnets and hardhats and steel toed galoshes as we walked through the plant.  The main dry ingredients come in on trucks and are dumped into grates on the floor and you don't see them again until they come out as kibble.  Additional ingredients are stored in different areas and are added into the process.  I actually saw more about how kibble was made on the TV show "How It's Made"
The extruder looked almost identical to the one in the video, but it was much newer.

They source their vendors prior to signing contracts and accept shipments.  The suppliers need to agree to meet the Hill's standards for the items they source.  Hill's was quite happy that many of their suppliers don't like the Hill's standard because they are tougher to meet then some of the other places they supply.  They do test the items when they show up at the factory to make sure they meet standard. Standard being the nutritional requirements and the limit of contaminates.
Those in the tour that were willing to pose for this photo.
As I said, you really don't see the ingredients at all because everything is enclosed.  Well we didn't see much of anything.  Nothing much was happening while we were there.  No wet ingredients being shipped in, no raw meat in totes, no bags of supplements being cut open and dumped into vats and everything so clean to the point of being sanitized.  We did see the area where they dry the kibble through a camera.  Even with everything being so enclosed and contained,  Hills designed the "raw" area of the plant to be isolated from the 'cooked' area of the plant.  So all sourced ingredients come in to the 'raw' area. Anyone moving from the 'raw' to the 'cooked' side has to go through a foot and hand washing station.  All tools and supplies are duplicated so there should be no need to bring them from one side to the other.  Even though we got close to absolutely nothing, and saw very little of consequence (some dry foodstuffs being dumped out of a truck into a grate on the floor) we too had to wash and dry.  Once the food is packaged it is weighed to make sure it is of weight (not all are) and then run through a metal detector.  Food that is not of weight is opened up and dumped back into the process.  Food that is rejected by the metal detector is opened up and the source of the contamination is found and explained.

Foodstuffs that don't make it into a bag are used as stock animal feed.  What doesn't make it into a bag? well there were bins around the facility with "fines" in it.  Which are bits of food that didn't quite make it into the kibble form.

After the tour they gave us a boxed lunch and drove us the two hours to the airport.  I got home at around 11pm.  And as you saw from my previous post, I totally got my lickings for leaving :)  What I didn't tell you was I was involved in a kitty rescue on the way.  A young man and his young daughter were sitting across the isle from me.  She realized after she sat down she forgot her stuffie. She was about to cry when her dad her that he asked her to make sure she had everything, but not being able to leave it behind he told her to stay put while he ran back to the waiting area to get it.  The second he was out of sight she started to panic that the plane would take off with out him.  I did my best to assure her that the plane would not take off, that I wouldn't let it, but I could see the panic growing.  He got back rather quickly, and it turned out the stuffie was a cat (a Hello Kitty) and someone joked we had a cat rescue.  I almost laughed out loud at being a part of it.


So those are the facts of the trip.  Considering how long this post is already I'm going to save my opinions until tomorrow.  If need be I'll do a third post to answer any questions I can (and if I can't I'll tell you) so feel free to ask away!

If you happened to have gone on the Hill's PNC tour and have done your own post(s) on the subject, I'd love to link them up if you would like. Feel free to post your urls in the comments.

Monday, April 2, 2012

Now this is interesting..


I've always hoped that my little blog would bring me fame and fortune (OK that is a big fat lie, I so do not want any fame.. fortune would be nice.. some  extra feathered toys for the kittens, a donation of food, etc) and when Mr. Chewy contacted me I was thrilled..

but I just got a letter that makes me shake my head..

It is from Lori Smith at Hills.. inviting me to a Global Pet Nutrition Center in Topeka, Kansas.  Exciting.  Definitely caught my interest.. especially when they say they will underwrite the cost of transportation and logging..

But here is where it gets interesting.  It is from Hill's.  Anyone who has been reading this blog for a while will probably know full well my feelings on that.. and Lori suggests I write to Stephanie if I have any questions, but the link to Stephanie's email address goes to a Rob.. Which screams spam.. the headers look legit.. coming from colpam.com which owns Hills.. but why on earth would they want me enough to pay for flight and lodging

I don't know what to say.. (Lori, if you came back and are reading this, feel free to email me again, this time a little less form letter-ish)   Could be rather interesting, and a trip to Kansas - well it isn't Tahiti but it would be away from here for a while (will I be able to bring my kitties?? I'm sure Jack would LOVE to tour the plant!!)
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