Back in January, I got a couple of packages of Catswell cat treats, and I fed them to The Crew. Most of them did not like it, but Jack, oh my dear dear Jack, will eat anything, ate up those I gave to all of The Crew. Shortly there after he started showing signs of urinary crystals. It progressed to the point I was fearful of it and I took him to the vet.
It has been a very slow road back to recovery. There have been several times I thought he was better only to find a puddle of urine in the tub, or on the bathroom floor (or on the washing machine - really Jack, the washing machine?? what on earth... *sigh*) and so I continue to nurse him and make sure he continues to heal. But at this point I feel the need to write to the makers of the product that caused this mess.
Catswell SOUNDS like a good and healthy product. The packaging hits all the buzz words in marketing for people looking for good and healthy products... "natural" "grain free" "no corn" "no soy" "no gluten" "no byproducts" "no antibiotics" "no added hormones" "real salmon" "Cage free chicken" and have names like "Happy Hips" and "VitaKitty" What you don't see, because they wrote it in VERY fine print in white on a yellow background, which makes it very hard to see is the "Made in China" stamp..
Chicken from China has a VERY dangerous track record.. Please, be aware of where your food products are coming from!
Well anyway.. I was finally comfortable that Jack isn't going to get any worse (update, yeah, about that.. not so much..), so I was writing my letter to the company and in the back of my mind I was contemplating what I might write for the Blog the Change this go around.. when I had one of those D'OH! moments. This is something that we need to change. If it is not safe for us to consume due to how it was raised/produced, then it is not safe for our kitties..
Below is the letter I wrote and sent to Catswell / Dogswell I do hope they take it seriously.
1964 Westwood Blvd.
Los Angeles, CA 90025
I wanted to write to you regarding an experience I had with your product earlier this year. I apologize for my delay in writing, but I wanted to make sure the aftermath had completely finished before writing.
So earlier this year I was given an opportunity to receive two free packages of Catswell products. I went to my local PetSmart store and got a package of Happy Hips and a package of Vitakitty.
I opened the package of Vitakitty first. I have seven cats. Many of them gave it huge paws down and refused to eat it, a very unusual occurrence in my household, as most treats are gobbled right up. My eldest “Jack” however enjoyed all the treats I had dispensed for my cats.
This was the only change to his diet in a very long time. He has had several rounds of issues with urinary crystals, so I am careful what I feed him. I liked that your products stated that they had no hormones, antibiotics, and more especially no fillers: no corn, soy, wheat, etc. I read over the ingredient list carefully and while I wasn't thrilled with the plant based sources of added nutrients, I assumed it couldn't possibly have enough to have an effect on him.
What I missed was the very small ‘Made in China” fine print at the bottom.
Very shortly after feeding your product (and as you can see by the enclosed package, he did not get all that much) Jack started showing signs of urinary problems. By the time I got him to the vet he was peeing blood and it was leaking out of him. It was EXTREMELY unnerving for both of us.
Fortunately we have dealt with urinary crystals in the past and knew how to take care of it. After an x-ray and an exam we gave him pain meds some additional supplements that have helped him in the past. Slowly he recovered. Several times I thought he was 100% only to find him peeing in the tub or on the washing machine.
At this point we haven’t had an incident in a while, and while I am not quite ready to say he is back to his old self, I am ready to say that it isn’t going to get any worse than this and my fear of what might happen to him has abated somewhat.
My beautiful boy did not deserve this. You promote such healthy sounding products. You sucker those of us who care about what we feed our pets with all of the current buzz words, while hiding the source of your product in fine print so fine it is easily overlooked.
Made in China; three words that have led to the deaths of so many companion animals. With all the product contamination out there I can’t believe a company so seemingly interested in providing a “healthy” product would sell it.
Please find enclosed both packages of Catswell products I purchased, as well as a copy of the bill for $239.60 for the exam, x-rays and pain medication.
I would very much like an apology and for you to reconsider the source of the ingredients of your products. I would also like to be reimbursed for the vet care.
Cat Person /Rescue volunteer / Blogger